Video Tutorials:
Tips
1. Turn off and then disconnect the power supply to ensure safety when the device is not in use.
2. W03 Water Fountain cannot run without water and will automatically stop without water.
3. For safety, disconnect the power supply before repairing and cleaningthe machine.
Troubleshooting
1. The water pump is not working.
Pls try to clean the pump and the water tank, and replace the filters, also making sure every part is installed properly and the alignment of pump water output to fountain entry is good.
2. The pump starts and stops continuously.
Check if the fountain and the pump are connected securely. And if the water level is higher than the pump and lower than the max level. Please try to unplug and plug in the water fountain.
FAQs
Q: Why choose WOPET wireless ceramic fountain over others?
A: A premium, high-end fountain with: Wireless placement anywhere,Ultra-quiet pump,Durable ceramic that’s easy to clean,Multi-layer filtration for fresh water,Perfect for cats & small dogs
Q: How do I clean or replace the filters?
A: Cleaning is easy! Simply rinse the ceramic basin and the WOPET multi-layer filter every 2 weeks. Regular maintenance ensures fresh, clean water your pets love.
Q: What’s the capacity, and is it stable?
A: The fountain holds 3L / 101oz of water—enough for several days for most pets. The heavy ceramic base keeps it stable, even with larger cats or multiple pets.
Q: How long does the battery last?
A: On a full charge in timer mode, the fountain can run up to 30 days! Perfect for busy pet owners or short trips.
Q: Is the fountain really cordless?
A: Yes! wopet wireless ceramic fountain runs on a rechargeable 5000mAh battery. You can place it anywhere—living room, bedroom, or office—without worrying about outlets or cords.
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