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Frequently asked question

Generally Asked Question

Curious about WOpet? Ask us anything about our brand and machine, and get factual responses.

Yes! WOpet comes with a one year warranty starting from the date of shipping. If online purchases made through wopetshop.com break down within one year in the period of proper use, our customers will have a full replacement thanks to the relevant warranty.

We also provide 24-month extended warranty for our customers.

WITH THE CURRENT STATE OF COVID-19, we offer Free Shipping on all orders only in US and CA (only for specific products). For more details, please visit shipping and warranty page.

 

You can pay using Visa, MasterCard, American Express, Discover, PayPal and WOpet Gift Card. These payment methods are all 100% secured. All submitted personal and payment information is encrypted and secure.
If you have not received any order confirmation after placing an order, please contact us at support@wopetshop.com to confirm if your payment went through successfully.

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If you are WOpet verified customer, join us and enjoy 24-month extended warranty.

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