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Help & FAQs

  • How much does shipping cost?

    The shipping method we use is Standard shipping (5-8 business days) and it costs $7.99.

  • How long will it take for my order to arrive?

    It will usually take 5-8 business days for all orders to arrive. Typically, it takes 1-2 business days to dispatch an order from the warehouse. Shipping times will then vary based on customer location and from product-to-product; based on demand and shipping location.

  • How long does it take before my order gets shipped?

    Your order will be shipped with 48 hours after the order is confirmed. Currently, all orders will only be dispatched on working days.

  • Where do you ship from?

    We ship from warehouses located throughout the United States, including Tracy, Bolingbrook, Southaven, and Allentown. Please note that if you order multiple items, they may be shipped separately as they are likely stored in different warehouses.

  • What are the supported shipping methods?

    All orders at WOpet are shipped using the following carriers:
    United Parcel Service(UPS), United States Postal Service(USPS), FedEx, DHL, DPD and Amazon Logistics.