User Guide of WOpet Smart Pace Feeder with Dual Food Tray (Model: FW50D Plus)

1. The feeder cannot connect to Wi-Fi.

1.Check if the machine is powered correctly. 2.Check if the account and password are correct,and enter thecorrect account and password (composed of letters,numbers,symbols,etc.,8-16 digits). 3.Check if the feeder is powered by batteries.App operationis not supported when it is powered by batteries. 4.Email our customer service for assistance. 5.Reset the feeder.

2. The feeder shows offline.

1.Keep the feeder within close range to the router(within 6m/19.7ft),without walls or other objects causing aweak signal. 2.Reset the feeder.

3. The operation buttons on the panel do not work.

Check if the child lock light is on. Exit child lock mode bylong-pressing the unlock button for 2 seconds.

4. The app operation does not dispense food properly.

1. Check if the power supply is normal, and if the battery poweris sufficient when poweredby batteries(indicated by the red light). 2. Check if the food bowl is overfilled. If the working indicator light is flashing red slowly,you need to clean the food bowl. 3. Check if the feed bin is empty. If the working indicator light isflashing red quickly, you need to refill it. 4. Check if the rotor is jammed. If the working indicator light isconstantly red,remove and clean the rotor to solve the jam. 5. Check if the food size is too large, causing a blockage. The feeder supports dry food witha diameter of2-15mm/0.08-0.6inch.

5. The amount of food dispensed is varied.

When food is just added to the machine,the first portionwill be less.This is normal.After the third portion,a uniformamount will be dispensed.