1) It maybe the infrared lights be blocked. Please clean the food residual in the food outlet as there are two infrared lights inside detecting food.
2) If still not working, please reset the feeder by pressing the “REC” key for 3 seconds at the setting mode (the LCD backlight is on).
3) If it’s still not working, please check if the motor is turning properly, and contact us vis supporteu@wopet.com.
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