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Purchase FAQs
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How can I track my order?
You can track your current order on the "Order History" under "My Account" page.
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How to apply for a refund if I am not satisfied with the products?
WOpet provides a 30-day money back guarantee if you are not satisfied with the items. Additionally, refer here: https://wopet/refund-policy/.
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What should I do if I have a problem with my order?
Please feel free to contact us via support@wopetshop.com. We will reply to you as soon as possible.
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Is it safe to purchase on your website?
Yes, it's absolutely safe to purchase on our site. We promise to protect your data when you browse through our website or place an order online.
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Will I receive a confirmation email after placing my order?
Yes, within 24 hours of placing an order, you will receive a confirmation email with an order number. Please contact us if you don't receive one.
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How can I pay for my order?
We accept major mainstream payment methods. You can choose one at your convenience. PayPal, UnionPay, American Express, VISA, MasterCard etc.